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Privacy Policy

This privacy statement covers the services provided by our website.  We will treat your personal information as confidential and in accordance with applicable data protection legislation. The purpose of this statement is to inform users of this website, what information is collected about you when you visit our site, how the information is used, if it is disclosed and the ways we protect your privacy. By visiting and submitting information via our site, you are accepting and consenting to the practices described in this statement.

TOPICS
What information do we collect about you and how do we use it?

  •  Confidentiality and security
  •  Access to your information and correction
  •  Cookies
  •  Other websites
  •  Changes to our privacy policy
  •  How to contact us

WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE USE IT?

In order to provide you with the best possible service, we sometimes need to collect information about you. We only ask for information that we have a reason for and will only use this information for the reason it was intended.
We collect information about you when you speak to us about your requirements.

NEWSLETTERS
We will send you information about products and services of ours that are of a legitimate interest to you. You may opt out at any time. You have the right to stop us from contacting you for marketing purposes, and if you no longer wish to be contacted for marketing purposes, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
We can track the emails we send at an individual level to see whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. If you want to be sure that none of your email activity is tracked then you should opt out of Willow’s emails which you can do via the unsubscribe button on the emails.

THIRD PARTIES
We will not pass ANY of your details on to Third Parties.

CONFIDENTIALITY AND SECURITY
Here at Willow, the confidentiality of your information is of paramount concern to us. Any information you provide us with will be held securely and in accordance with the Data Protection laws.
Your personal information will not be disclosed for marketing purposes with other companies.
We may, however, disclose your personal data if we reasonably believe we are required to do so by law, regulation or other government authority or to protect the rights and property of Willow, its affiliates or the public.

ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal data, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at the following address: Willow, 6 High Street, Petersfield, Hampshire GU32 3JE
We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You also have the right to be forgotten. If you would like us to start the process of removing your data, please let us know using the above details.

COOKIES
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

OTHER WEBSITES
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

CHANGES TO OUR PRIVACY POLICY
We may change this privacy policy statement at any time, and such changes take immediate effect. Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified by email or via a notification on our site.

CONTACT
Please don’t hesitate to get in contact with us about our privacy policy, information we hold about you or if you have a complaint.
You can email us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at Willow, 6 High Street, Petersfield, Hampshire, GU32 3JE

This privacy policy was last updated in May 2018